TO IMPROVE EFFICIENCY IN THE DELIVERY OF PUBLIC SERVICE BY REDUCING BUREAUCRATIC RED TAPE
PURPOSE OF CITIZEN’S CHARTER
To promote transparency in the DENR with regard to the manner of transacting with the public through the simplification of frontline service procedures, formulation of service standards for every transaction, and making these known to the customer.
The Department is the primary agency responsible for the conservation, management, development, and proper use of the country’s environment and natural resources, specifically forest and grazing lands, mineral resources, including those in reservation and watershed areas, and lands of the public domain, as well as the licensing and regulation of all natural resources as may be provided for by law in order to ensure equitable sharing of the benefits derived therefrom for the welfare of the present and future generations of Filipinos.
To accomplish this mandate, the Department shall be guided by the following objectives:
- Assure the availability and sustainability of the country's natural resources through judicious use and systematic restoration or replacement, whenever possible;
- Increase the productivity of natural resources in order to meet the demands for forest, mineral, and land resources if a growing population;
- Enhance the contribution of natural resources for achieving national economic and social development;
- Promote equitable access to natural resources by the different sectors of the population; and
- Conserve specific terrestrial and marine areas representative of the Philippine natural and cultural heritage for present and future generations.
A nation enjoying and sustaining its natural resources and a clean and healthy environment.
To mobilize our citizenry in protecting, conserving, and managing the environment and natural resources for the present and future generations.
In pursuit of the foregoing, the fast, efficient and satisfactory performance of the following frontline services of the DENR may be demanded by customers:
Click to see process flow:
Admin, Finance and Legal Sector (Internal and External Services)
R4A-AF-01 - Issuance of Certification on Personnel Matter
R4A-AF-02 - Document Authentication
R4A-AF-03 - Sale of Bidding Documents
R4A-AF-06 - Processing of Disbursement Voucher (DV)
R4A-AF-09 - Approval of Leave Application
R4A-AF-10 - Approval of Purchase Request/Job Order Request
R4A-AF-11 - Endorsement of Rehabilitation Leave Application
R4A-AF-12 - Issuance of Travel Authority (Personal Travel)
R4A-AF-16 - Issuance of Certified True Copy of Documents
Forestry Sector (External Services)
R4A-F-02 - Issuance of Self-Monitoring Form (SMF)
R4A-F-04 - Application for Chainsaw Registration
Lands Sector (External Services)
R4A-L-01 - Issuance of Certification of Land/Lot Status
R4A-L-02 - Issuance of Survey Authority
R4A-L-03 - Application for Free Patent (Agricultural)
R4A-L-04 - Application for Free Patent (Residential)
R4A-L-05 - Issuance of Approved Survey Plan (LAMS-IVAS)
R4A-L-10 - Issuance of Order of Rejection
BIODIVERSITY SECTOR (External Services)
R4A-B-04 - Issuance of Local Transport Permit (LTP)
Click to see Procedure for Filing of Complaints:
- Category: Transparency
- Published: 07 July 2016